Vogel Disposal Service, Inc. is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service.
ESSENTIAL RESPONSIBILITIES:
- Handle inbound calls for customers, such as service changes, service problems, payments, sales inquires for various services, and pricing.
- Maintain excellent customer relations with existing customers to minimize customer loss.
- Data entry.
- Business appropriate written communications.
- Interaction with operations, administrative, and sales staff as needed.
MINIMUM QUALIFICATIONS:
- Entry level to 1 year relevant work experience.
- Phone experience in a call center or work environment.
- Strong interpersonal and problem-solving skills.
- Ability to work in a fast-paced and deadline-oriented environment.
- MS Excel and MS Word.
PHYSICAL REQUIREMENTS:
- The job is normally performed indoors. The ability to remain stationary for extended periods of time, as well as the ability to move about the office occasionally, is required.
- While heavy lifting is not required, the ability to occasionally exert 10-20 lbs. of force is required.
- Good manual dexterity is required to use common office equipment in an office environment.
Customer Service Representative, CSR, Call Center
Vogel Disposal Service, Inc.
Mars, PA